Player Support

Need help with a Seikami game?

Send us your game name, device model, screenshots if available, and a short description of what happened. We will review your message through our support mailbox.

Email support@seikami.com

Bug reports

Include your game name, app version, device model, operating system version, and the steps that led to the issue.

Purchases

For purchase problems, include your store, order ID, game name, and a screenshot of the receipt when possible.

Data requests

For privacy or data deletion requests, email us from the account address you use and include the subject line Data Request.

General feedback

We read player feedback closely. Tell us what felt good, what got in your way, and which game you are playing.

Official support mailbox support@seikami.com